Job Description
Description:
Position Overview
Innovation At Work, Inc. is seeking professional and reliable Switchboard Operators to support 24/7 communication operations at the James J. Peters VA Medical Center in Bronx, NY. This role is responsible for managing high-volume incoming calls, routing communications accurately, and supporting critical hospital communication functions including emergency notifications and overhead paging.
---
Available Shifts (24/7 Coverage Required)
Weekday Shifts (Monday – Friday):
- Day Shift: 7:00 AM – 3:00 PM
- Evening Shift: 3:00 PM – 11:00 PM
- Overnight Shift: 11:00 PM – 7:00 AM
Weekend & Holiday Shifts:
- Day Shift: 7:00 AM – 3:00 PM
- Evening Shift: 3:00 PM –11:00 PM
- Overnight Shift: 11:00 PM – 7:00 AM
Schedules will be assigned based on operational needs. Candidates must be flexible to work weekends, holidays, and rotating shifts.
---
Key Responsibilities
- Operate multi-line telephone switchboard systems in a high-volume environment
- Answer and route incoming calls to appropriate departments, staff, and on-call personnel
- Initiate overhead paging announcements and emergency code communications
- Maintain accurate logs of calls, messages, and critical communications
- Provide information and assistance to patients, visitors, and staff in a professional manner
- Monitor and respond to urgent and routine communication requests
- Ensure timely and accurate message delivery across departments
- Maintain confidentiality in accordance with HIPAA and Privacy Act requirements
Requirements:Minimum Qualifications
- High School Diploma or equivalent
- Minimum of 1–2 years of experience in a call center, switchboard, or customer service role
- Ability to handle high call volumes in a fast-paced environment
- Strong verbal communication and listening skills
- Basic computer proficiency (Microsoft Office, call logging systems)
- Ability to multitask and prioritize effectively
...Description Description: This is a 2nd shift (3:15 p.m. - 11:45 p.m.) position. Summary The Spline/Thread Rolling Machine Job Setter (or Set-Up Technician) is responsible for preparing and adjusting automatic spline roll-forming machines to cold-form splines...
...advantage of:Affordable Health InsurancePrescription, Dental and Vision InsuranceShort Term and Long Term Disability InsurancePTO and Flex timeCompany Note Savings Program12 Week - 100% Paid Maternity LeaveFree Health Management Resources and Programs Gordon Food...
...to oversee communications and increase brand awareness in the fashion industry. This role focuses on developing creative strategies,... ...experience, a strong education background, and a passion for sustainable fashion. The position is based in New York City and requires working...
...What Health System Pharmacy contributes to Cardinal Health Pharmacy Operations is responsible... ...operations that service acute care hospitals, hospital retail customers, ambulatory... ...currently recruiting for a Full-Time Pharmacy Technician to work 40 hours a week. Hours of the...
...Kleen in Johnstown,PA is seeking a Sales and Service Route Driver Trainee (Driver Class B Trainee). This role will train to drive a Class B box... ...defined route. Safety-Kleen will pay for you to obtain your CDL. Safety-Kleen, a subsidiary of Clean Harbors is...