Job Description

Precision Account Manager - Oncology - Boston/AlbanyField-Based - Precision Account Manager. The Precision Account Manager (PAM) is a field-based oncology account role responsible for educating a multidisciplinary team of cancer and digestive system specialists and their staff who treat patients with FGFR2-positive cholangiocarcinoma about an available treatment for this condition. The PAM will manage a defined geography and engage oncologists, gastrointestinal oncology specialists, gastroenterologists, hepatobiliary specialists, pathologists, pharmacists, advanced practice providers, nurses, molecular diagnostics stakeholders, financial counselors, and appropriate office staff. The role requires experience navigating academic medical centers, cancer institutions, organized systems of care, and complex account environments.The PAM will develop and execute account plans, deliver accurate and compliant scientific and product education, support appropriate patient identification through molecular testing awareness, and coordinate internal resources to address account needs. Success requires strong oncology clinical acumen, strategic account management, cross-functional collaboration, customer-focused execution, and consistent adherence to all legal, regulatory, and company requirements.Essential duties and responsibilities include managing an assigned geography and achieving or exceeding established sales objectives and brand performance expectations in a compliant and ethical manner; creating, building, and maintaining professional relationships with academic medical centers, cancer institutions, integrated delivery networks, community oncology practices, key opinion leaders, account influencers, and other healthcare stakeholders; educating multidisciplinary customer teams on the disease state, FGFR2 alterations, the role of comprehensive molecular profiling, appropriate patient identification, and the approved product using company-approved resources and messaging; conducting high-quality face-to-face and virtual customer engagements, including formal and informal presentations that clearly communicate complex clinical, molecular testing, access, reimbursement, and patient-support information; developing and executing robust territory and account plans that identify account priorities, treatment pathways, diagnostic workflows, key stakeholders, barriers to appropriate use, and opportunities to improve customer and patient support; understanding account-level processes for molecular testing, pathology coordination, specialty pharmacy fulfillment, patient access, reimbursement, HUB services, and patient support, and connecting customers with appropriate resources; partnering cross-functionally with Precision Oncology leadership, Medical Science Liaisons, Market Access, National or Strategic Accounts, Marketing, Sales Operations, Training, and Patient Services to deliver coordinated account support; mobilizing company resources appropriately while maintaining clear role boundaries between commercial and medical functions; developing and maintaining knowledge of cholangiocarcinoma, FGFR2 fusions, relevant treatment modalities, competitor activity, emerging oncology trends, and the evolving business environment; providing relevant field and customer insights to leadership and internal partners regarding disease awareness, diagnosis, molecular testing, treatment education, account needs, tools, and product messaging; using customer relationship management and other company systems to document customer interactions, maintain account plans, manage follow-up activities, and support effective territory execution; analyzing business trends, account dynamics, claims or other approved data, and territory performance to prioritize activities and inform strategic decision-making; managing territory resources and promotional budgets within company guidelines; completing required reports, training, administrative responsibilities, and expense submissions accurately and on time; participating in relevant medical meetings, conferences, speaker programs, and local educational initiatives consistent with company policy; demonstrating a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias; and all other duties as assigned.Minimum knowledge, skills, and abilities include a bachelor's degree from an accredited college or university required; business, life sciences, or clinical discipline preferred; minimum of 5 years of pharmaceutical, biotechnology, diagnostic, or medical sales experience, including significant oncology experience; demonstrated experience calling on academic medical centers, cancer institutions, and other complex oncology accounts; understanding of biomarker-driven oncology, molecular testing, pathology workflows, and the role of comprehensive genomic profiling in identifying appropriate patients; ability to learn and communicate complex oncology, cholangiocarcinoma, FGFR2, and product information accurately and confidently; experience engaging oncologists, gastrointestinal specialists, pathologists, pharmacists, advanced practice providers, nurses, diagnostic stakeholders, and office-based support staff; proven ability to map complex accounts, identify decision-makers and influencers, develop account-specific strategies, and coordinate resources across organized systems of care; documented record of strong sales performance, effective launch execution, and achievement of business objectives is preferred; strong presentation, business communication, and customer-centric selling skills, with the ability to convey complex scientific and business information to varied audiences; demonstrated ability to interpret approved sales, market, claims, and account data and translate insights into focused territory actions; working knowledge of oral specialty pharmacy, payer and reimbursement dynamics, patient support programs, and HUB services in oncology is preferred; ability to work effectively across commercial, medical, market access, operations, and patient-services teams in a matrixed environment; proficiency with Veeva or a comparable CRM platform and Microsoft Outlook, Word, Excel, PowerPoint, and Teams; demonstrated commitment to operating within all company policies, industry standards, and applicable legal and regulatory requirements; valid driver's license and ability to meet company driving requirements; ability to travel extensively within the assigned geography, including overnight travel.

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