Desktop Support Engineer Job at Solomon Page, New York, NY

  • Solomon Page
  • New York, NY

Job Description

Are you passionate about technology and delivering exceptional customer service? We're seeking a Desktop Support Engineer to provide hands-on and remote support to employees across corporate offices, retail locations, distribution centers, and remote environments. In this role, you'll be a trusted technology partner, helping resolve hardware, software, and application issues while ensuring a seamless end-user experience.Pay Rate Range - $28-30/HR on W2Responsibilities:Troubleshoot and resolve desktop, hardware, software, and application issuesProvide timely support to onsite and remote employeesDeliver a best-in-class customer experience through every interactionEscalate and track complex issues through resolutionPartner with stakeholders across the organization to support business productivityManage multiple priorities in a fast-paced environmentRequired Qualifications:Experience in desktop support, IT support, or help desk environmentsStrong troubleshooting and problem-solving skillsExcellent customer service and communication abilitiesAbility to support end users both onsite and remotelyA proactive, team-oriented approach to technology supportIf you meet the required qualifications and are interested in this role, please apply today. The Solomon Page Distinction Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers - which sets us apart in the industries we serve. About Solomon Page Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn. Opportunity Awaits.#LI-PR1

Job Tags

Hourly pay, Freelance, Remote work

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